Tel: 0191 455 4433 • Fax: 0191 455 4443 • North East Foundry • Temple Town • South Shields • Tyne and Wear • NE33 5SE

FAQs

Q: Will you measure the building so the trusses can be made accurately?
We usually provide a quotation against proposed drawings for the site and if the project is awarded to us, we will carry out a site measure so the products are manufactured correctly and the correct material quantities are provided.
Q: What type of materials do you use for the trusses and joists?
We use the most sustainable and highest grade softwood available (TR26), for all of our products. Timber sizes vary depending on span size and pitch. We can also provide untreated or treated prices for our products. This is down to personal preference and site circumstances. There is usually a 7-10% increase in price if treated timbers are required.
Q: What are the advantages to using treated timbers?
Treated timbers are used in cases where the products will be exposed to the elements or are in the vicinity of buildings that have a history of fungal or insect attack. If the products are exposed to the elements they will have a better chance of retaining their structural characteristics if treatment is used.
Q: Do you have any delivery restrictions?
We can deliver to anywhere in the UK. We can also design our products to fit within highways restrictions for deliveries using wagons/articulated lorries.
Q: What is your turnaround from order to delivery on site?
We quote 7-10 days for delivery from order placement.
Q: Do you provide calculations to prove the structural integrity of your trusses/joists?
With every design we provide a full set of calculations which are suitable for inspection from your building control officer. We can provide as many copies as required at no additional cost.
Q: Do you also provide an installation service?
Yes. We have a team of highly skilled joiners/installers and in most cases our teams can work within your build schedule. We usually ask if you would like us to quote for this upon your initial enquiry.
Q: Do you have ‘off the shelf’ products?
No. All of our products are manufactured to suit specific sites as all projects are different. Our ancillary items such as joist hangers and truss clips are standard items and will be provided with each project.
Q: How heavy are roof trusses?
Most projects differ therefore a roof truss for one project is never the same as for another. When we can provide a quotation our software calculates the weight of an individual truss. This can help in determining the requirements for site labour or cranes.